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Department Detail:  Aging and Disability Resource Center of Southwest Wisconsin-Grant County

Department Aging and Disability Resource Center of Southwest Wisconsin-Grant County
Department Head Lori Reid
Address 8820 Hwy 35 & 61
PO Box 383
Lancaster, Wisconsin  53813-0383
Phone Number 608-723-6113
Alt. Phone Number 800-514-0066
Fax Number 608-723-6122
Staff Aging and Disability Resource Center of Southwest Wisconsin-Grant County Staff
Office Hours Monday-Friday 8:00am-4:30pm or by special appointment. See our brochures in "ADRC" on left side of screen to print. Aging and Disability Resource Center of Southwest Wisconsin Counties is :


Our Mission Statement:  "The Aging and Disability Resource Center of Southwest Wisconsin is dedicated to working with adults and families who are affected by aging, disability, mental health or substance abuse issues, by providing information and access to services to enhance their quality of life".

ADRC of Southwest Wisconsin- Grant Co.

Welcome to the Aging and Disability Resource Center of Southwest Wisconsin-Grant County! We are a part of a four county region in the Southwestern part of Wisconsin which includes: Grant, Lafayette, Green, and Iowa Counties.  The number to reach any of the four counties is 877-794-2372. Go to ADRC of Southwest Wisconsin for more information.   

The Aging & Disability Resource Center assists people in Grant County to access information and get connected to needed services. We serve elderly, adults with physical disabilities, adults with developmental disabilities, adults with mental health and substance abuse issues, as well as serving the families, providers, friends and neighbors of these consumers.  Information and assistance services are free of charge and confidential.

The News and Views Newsletter (ADRC)

The State of Wisconsin offers information on numerous topics.  To view, click on the link below and the page has an “A-Z” letter where you can click to find the topic you would like to review.

Wisconsin Department of Health Services


For Appeals and Grievance information in regards to the Aging and Disability Resource Center, see our policy in the regional website at ADRC of Southwest Wisconsin  or click on ADRC of Grant County to the left of the page at the top under Appeals and Grievances related to the ADRC. 


The Aging & Disability Resource Center is here to provide you with information and assistance on a wide variety of topics. Our Information & Assistance Specialists(I &A) rely on an extensive database that contains up-to-date information on many services and resources, including, but not limited to: Home Health Agencies, Transportation Services, Public Benefits, Housing Options, and Personal Care Agencies, Senior Dining Sites, Home Delivered Meal Programs, Support Groups, Prevention Classes, Managed Care, Self-Directed Support Waivers and much, much more! 

Options Counseling is another service provided to people who want information in order to make informed choices about long-term care options.  When meeting with individuals and their families, an I & A Specialist will review the individual's personal history, preferred lifestyle and goals for the future; and they will engage in a conversation about the full range of long-term care options available to the individual.  This includes information about available services to help people stay at home longer and all of those leading up to and including nursing home placement.  In addition, the I & A Specialist will provide people with information about opportunities to maximize independence and self-reliance.  This conversation includes ways people can use their private resources or access public funding to meet their needs.  

Youth Transition- If you are a young adult transitioning from the school system and/or children’s programs to adult programs, the Aging & Disability Resource Center is here to help you and your family to make that transition as smooth as possible. Many changes in disability services occur when a student is between the age of 18 and 21. I & A Specialists at the Aging & Disability Resource Center can assist in answering questions you may have.

Long Term Care Services: The ADRC is responsible for helping people access publicly funded long term care services.  We do this by determining functional eligibility, facilitating the financial eligibility determination process and assisting with the enrollment process. 

After an assessment has been requested, the I & A Specialists use the Wisconsin Long-Term Care Functional Screen to assess the individual's level of need for services and eligibility for long term care benefits.   The functional screen is used to collect information about an individual's functional status, health and need for assistance for various programs that serve the frail elderly and people with developmental or physical disabilities. Individuals who apply for publicly funded long term care must also be eligible for Medicaid.  I & A
Specialists provide enrollment counseling to people who are found eligible.  The two programs available in Grant County are Family Care and I.R.I.S.  If you are interested in services, contact an I & A Specialist to request a screen be completed at 608-723-6113.

Family Care


For information on how to file an appeal or grievance in regards to IRIS or Family Care contact us at 1-800-514-0066 or 608-723-6113.


Our Benefit Specialists can help adults who are elderly or disabled in accessing both private and public programs and benefits, and can provide information about consumer rights. They can provide information and advocacy on a wide range of issues and assist with the application and/or appeal process for public and private benefits like Medicare, Social Security - Disability, SeniorCare, Supplemental Security Income, Medical Assistance, and Supplemental Insurance.


A Benefit Specialist is an advocate who can help "cut the red tape," which can often be a barrier for persons trying to understand whether they are eligible for assistance. They can also assist persons who have been denied benefits and need to appeal a decision. They can help negotiate with public agencies, medical offices, or insurance companies to assist in the resolution of problems.


Many of the benefit issues that seniors and adults with disabilities face are very complex. Benefit Specialists assess the situation and layout options so that persons can make an informed decision.


We have two types of Benefit Specialists:


Elder Benefit Specialist:

Specializes in assisting persons aged 60 and older to attain access to needed benefits and programs.


Disability Benefit Specialist:

Specializes in assisting persons aged 18-59 to attain access to needed benefits and programs.  Can begin working with a youth aged 17 years 9 months.


Helpful Links & Hotline Numbers:

Medicare  (Open 24/7 Except Holidays) 800-633-4227          

Medigap Helpline   800-242-1060           

Part D Helpline       866-456-8211  


Elder Benefit Specialist

Disability Benefit Specialist

Social Security Administration or 1-800-772-1213  TTY:1-608-723-6313

Disability Rights of Wisconsin

Greater Wisconsin Agency on Resources, Inc

Please call Marsha or Angela at the Aging & Disability Resource Center to learn more about the Benefit Specialist Program at 608-723-6113 or 1-800-514-0066.


Who are family caregivers?  Individuals don’t readily identify themselves as caregivers.  They are husbands, wives, sons, daughters, friends and neighbors who provide support to people they care about. 

Unless a sudden accident or illness occurs the family caregiver role generally evolves over time and can gradually turn into a time-consuming responsibility that may become stressful.

Informal family care support ranges from running errands and helping with shopping and light housekeeping to dependency with daily needs such as bathing, dressing, toileting and feeding.

Family caregivers also provide their care recipients with the much needed emotional support essential for healing and coping with long-term disabilities, degenerative diseases, chronic or terminal illnesses.

Caregivers often need support to help navigate health care systems, learn about various care provider networks, and identify resources available in their communities to help them through their caregiver journey. 

The Family Caregiver Support Program provides:

o   Information to caregivers about available programs and services

o   Assistance in gaining access to services

o   Individual counseling, support groups and trainings to assist caregivers

o   Temporary and limited respite for caregivers

o   Supplemental services (on a limited basis) to complement the care provided

Eligibility- Caregivers must be

o   An adult family member or another individual who is an informal or unpaid provider of in-home community care to someone over 60 years of age or to an individual with Alzheimer’s disease or a related disorder with neurological and organic brain dysfunction

o   Grandparent or relative caregivers providing care for adult children with a disability, who are between 19 and 59 years of age. These caregivers must be age 55 years and older and cannot be the child’s parent

Please call Ruth at the Aging & Disability Resource Center to learn more about the Family Caregiver Support Program 608-723-6113 or 1-800-514-0066.

Wisconsin's Family Caregiver Support Programs

Family Caregiver Alliance

American Association of Retired Persons (AARP)

Senior Resources


Need a ride?  The ADRC may be able to assist you!

·          The TRIPS Program- a service which provides rides to medical and some other important business appointments for individuals who are not on Medical Assistance (MA). Fees for this are based on the mileage incurred. To schedule a ride or learn more about the program, please contact Miriah at (608)723-6113 or 1-800-514-0066.

If you have Medical Assistance and need a ride to a medical appointment, an option is to contact MTM 1-866-907-1493.

·          BUS- The ADRC operates wheelchair accessible buses Monday-Friday to transport people 60+ or persons with disabilities of any age. Examples of what people use the bus for are: medical appointments, lunch at a senior dining center, shopping, visiting friends & relatives in area towns, and special events planned by the ADRC.   A small fee is charged to ride the bus. Contact Miriah for more information at (608) 723-6113 or 1-800-514-0066.

·          Grant County Taxi- Operates in Lancaster, Boscobel, and Fennimore. This service is offered to people of all ages and the vehicle is wheelchair accessible. A small fee is charged to use the taxi. (608) 723-6451.



The Nutrition Program contributes significantly in helping people remain healthy, active, and independent in their homes and communities.  Are you familiar with our Senior Dining Centers?  Check one out today!  In addition to the nutritious meal and variety in menu, the nutrition program offers opportunities to enjoy a meal, join a fun activity, and socialize with friends!  Grant County dining locations are in Bagley, Boscobel, Blue River, Cassville, Dickeyville, Cuba City, Fennimore, Lancaster, Montfort, Muscoda, Platteville and Potosi.  Transportation is available to several of the dining sites on designated routes and days! If you are ill and unable to visit the site you may qualify for a home delivered meal or frozen meals instead (a person must meet certain criteria to receive home delivered meals). Whether the meals are home delivered or you go to the dining sites, the ADRC provides a hot, nutritious meal to persons 60 years of age and older for a suggested donation of $3.50. Everyone is welcome regardless of income!  Food Share is accepted.

If you are interested in seeing a dining site menu for a specific month, check out the and then click on “ADRC of Grant County”. For more information or questions regarding the nutrition program, call us at (608)723-6113 or    1-800-514-0066.

Prevention Services

Living Well with Chronic Conditions Program- Don’t let chronic conditions dictate your life. The Living Well with Chronic Conditions program is designed to help you regain confidence and learn skills to self-manage your health and your life. The six week program is led by trained leaders around Wisconsin. Over the past years, thousands of participants have positively redirected their lives. Don’t give up…take charge!  See “Upcoming Events/Workshops” for future class dates or contact ADRC at (608) 723-6113.

 Stepping On- seven week workshop that offers fall prevention techniques and strength building exercises. Professional speakers will address proper shoe fitting, medication management and strengthening exercises. For future class dates, contact ADRC at (608)723-6113.

Arthritis Toolkits are a Stanford Evidence based program that focuses on helping those with arthritis better manage their pain. The toolkit is an independent program allowing participants to create an individualized plan to focus on their specific needs. The Arthritis toolkit contains: an Arthritis Helpbook, two exercise CD’s, one relaxation CD, an illustrated exercise guide, information packets, and a self-test.  Interested? Contact ADRC at (608) 723-6113.

Powerful Tools For You: Taking Care of the Caregiver-six week course to help family caregivers build communication skills, make tough care decisions, set goals, lower caregiving related stress and learn about available resources. Contact Ruth Rotramel at (608)723-6113.


 Volunteer Opportunities

Have any free time to spare? Looking for a rewarding way to use it? The Aging & Disability Resource Center of Grant County has a variety of volunteer opportunities for people who want to make a difference in the life of elderly and disabled individuals. 


We are in need of volunteers for:

·         Senior Dining Centers- A person could set tables, pack meals for home delivery, serve lunch & clean up afterwards.

·         Drivers - Provide safe & dependable transportation to Grant County residents who are elderly or disabled. Background check required. Training is provided. Paid mileage. A valid Wisconsin driver’s license and a clean driving record is required.

·          Medicare D enrollment- A person could greet clients, make copies, and gather information for client files, schedule appointments and other clerical duties.  

·         Advisory Group, Caregiver Coalition, and Nutrition Council Members


There are many other volunteer opportunities available as well, contact us if you are interested in helping citizens in Grant County!




The purpose of support groups is to provide an opportunity for family caregivers to meet and develop a mutual support system that will help maintain the health and well being of its members.

Support groups provide an opportunity for members to:

  • Exchange practical information on caregiving problems and solutions
  • Share feelings, needs, and concerns in a supportive, non-threatening and non-judgmental environment
  • Familiarize people with local programs and resources available

2015 Caregiver Support Group-2nd Wednesday of each month. 1:00-2:30pm in Fennimore at the Memorial Building. Please contact Ruth at the ADRC at 608-723-6113 for more information.  


Alzheimer's & Dementia Caregiver Support Group-Third Wednesday of Each Month 1:00-2:30p.m. at Park Place Community Room, 1075 N. Elm St. Platteville, WI. For more information, contact the Alzheimer's & Dementia Alliance at 608-723-4288.  




 Alzheimer's and Dementia Resources   



ADRC- Dementia Care Specialist


Alzheimer's & Dementia Alliance of Wisconsin


Alzheimer’s Association






Upcoming Events/Workshops: 

Caregiver Support Group-2nd Wednesday of each month from 1:00-2:30p.m. in Fennimore at the Memorial Building. Contact Ruth for more information at 1-800-514-0066 or 608-723-6113.

Gift Certificates are available for bus, taxi, and senior meal sites. 

Public Information

Committee Of Jurisdiction Aging and Disability Resource Center of Southwest Wisconsin -Grant County Committee
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